The Squeaky Wheel

In an age of computerized order taking, voice mail, customer service, touch tones, lengthy phone run around, and lazy government bureaucrats sometimes it seems like you will never get satisfaction when you have a problem. Fortunately, the opposite is true you just have to make enough noise and the right people have to hear you. This book will teach you how. Topics include: Telephonic Complaint, The Complaint Letter, Fly By Nite Airlines, The Battle of the Bank, Mail Order Madness, The Larcenous Landlord, Automobile Deals, Credit Card Follies, Overseas Erotica, The One That Got Away, and some valuable helpful Hints.